Shipping Policy

Effective Date: January 3, 2025

At FoodPariz, we are committed to delivering your orders in a timely and secure manner. Our Shipping Policy outlines the terms, shipping methods, delivery times, and associated costs for all orders placed on our website foodpariz.com. By placing an order with us, you agree to the terms of this policy.

1. Shipping Methods

We offer a variety of shipping methods to cater to your needs, including standard and expedited shipping options. The available shipping methods will be presented to you during checkout, along with the associated shipping costs based on your delivery location.

    • Standard Shipping:
      Typically takes 5-7 business days for delivery (depending on your location).

    • Expedited Shipping:
      Typically takes 2-3 business days for delivery.

    • Priority Shipping:
      Typically takes 1-2 business days for delivery (available for certain locations).

We also offer international shipping to select countries. Shipping times for international orders may vary depending on the destination.

2. Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. The cost will be displayed at checkout before you complete your purchase. You will be responsible for any additional shipping fees or taxes that may apply to international orders, such as customs duties and import taxes.

    • Free Shipping:
      We may offer free standard shipping on orders over a certain amount. The free shipping threshold will be displayed at checkout if applicable.

    • Additional Charges:
      Additional shipping fees may apply for expedited or international shipping.

3. Order Processing Time

    • Order Fulfillment:
      All orders are processed within 1-2 business days after payment is confirmed. Orders are typically shipped on business days, Monday through Friday, excluding public holidays.

    • Shipping Confirmation:
      Once your order is shipped, you will receive an email with tracking information. This will allow you to track your order from our warehouse to your doorstep.

4. Delivery Times

    • Domestic Shipping (U.S.):
      Delivery times depend on the shipping method you select and the destination address.

      • Standard Shipping: 5-7 business days
      • Expedited Shipping: 2-3 business days
      • Priority Shipping: 1-2 business days

    • International Shipping:
      Delivery times for international orders vary depending on the destination. Typically, international orders can take 7-21 business days, depending on customs processing, shipping carrier, and local delivery times.

Please note that delivery times are estimates and may be affected by factors such as weather conditions, public holidays, and carrier delays.

5. Shipping Restrictions

    • Shipping Locations:
      We currently ship to most locations within the United States and select international countries. International shipping availability will be displayed at checkout for eligible destinations.

    • P.O. Boxes and APO/FPO Addresses:
      We do not currently ship to P.O. Boxes, APO, or FPO addresses.

    • Remote Locations:
      Certain remote or rural areas may require additional shipping time or incur higher shipping costs. If your delivery address falls under these conditions, we will notify you with an updated shipping quote.

6. Shipping Delays

While we strive to deliver your orders promptly, shipping times may be affected by various factors beyond our control, including weather conditions, natural disasters, shipping carrier delays, and customs clearance processes. FoodPariz is not responsible for any delays caused by external factors, but we will work with you to resolve any issues.

7. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment on the carrier’s website. If you have trouble tracking your package or if your order has not arrived within the expected timeframe, please contact us, and we will assist you in locating your order.

8. Missing or Damaged Items

    • Missing Items:
      If an item is missing from your order upon delivery, please contact us within 7 days of receiving your package so we can investigate and resolve the issue.

    • Damaged Items:
      If your order arrives damaged, please take photos of the damaged item(s) and packaging. Contact us immediately at info@foodpariz.com or (435) 877-1339, and we will assist you in processing a return or replacement.

9. Returns and Exchanges

For any issues with your order, such as incorrect or defective items, please refer to our Refund and Returns Policy for detailed instructions on returns, exchanges, and refunds.

10. Customs, Duties, and Taxes (For International Orders)

For international orders, please note that the recipient is responsible for any customs duties, import taxes, and fees that may be imposed by the destination country. These charges are not included in the shipping cost and will be billed directly to the customer by the carrier or the customs office. Please check with your local customs office for more information on import restrictions and fees.

11. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with the updated “Effective Date.” Please review this policy periodically to stay informed about our shipping practices.

12. Contact Us

If you have any questions about shipping or need assistance with an order, please contact our customer support team:

Effective Date: January 3, 2025